SMS services

Melbourne’s public transport system offers three SMS services so you can receive personalised train and tram service information via your mobile phone. Click on the links below for more information:

Metropolitan train SMS services

 

→ Connex SMS updates
→ Connex SMS timetables

   

Metropolitan tram SMS services

 

→ tramTRACKER®

   

Regional train and coach SMS services

  → V/Line Inform
   

 

Connex SMS updates

Connex is the first public transport company in Australia to introduce SMS updates. SMS updates is a service that lets you know when metropolitan train services have been disrupted, cancelled or delayed by more than fifteen minutes, via text message to your mobile phone. The service is available from Monday to Friday, 6.00am to 8.00pm and is free of charge.

How to use Connex SMS updates

To register go to SMS updates on Connex Melbourne’s website, fill in your details, nominate the line you travel, your departure and arrival stations and the times you usually travel. A confirmation SMS will then be sent. Replying yes to this SMS will complete your registration. You will also be sent an email confirming your log-in details to keep for your records.

   

Connex SMS timetables

SMS timetables allows you to receive personalised train timetable information via your mobile phone. The most you will pay is 55 cents (inc GST) per SMS.

The service will return a SMS listing the relevant next four train departure and arrival times.

You can also specify a time and a date if you are travelling at a later time. This service is system wide so if a journey requires you to change trains, not only will you receive the departure and arrival times but also the station and departure times for the connecting trains.

SMS timetables feeds you up-to-the-minute timetable information for all weekday services between 6.00am and 8.00pm, including recently cancelled trains and extra services during special events. Scheduled timetables are available all other times.

How to use SMS timetables

Visit SMS timetables on Connex Melbourne's website and follow the step-by-step instructions.

Further information

See SMS updates Q&As (will open in a new window)
See SMS updates terms & conditions (will open in a new window)

   

tramTRACKER®

tramTRACKER® from Yarra Trams uses the latest real-time technology to determine the position of every tram on the network.

The predictions are real-time, not scheduled information, so with tramTRACKER® you will know when to be at your stop.

tramTRACKER® is easy to use and is accessible via phone, SMS (charges apply) and free online at yarratrams.com.au

Real-time tram arrival information is also free with tramTRACKER® for iPhone (download from the iPhone App Store), widgets/gadgets for your computer desktop and via tramtracker.com for internet-capable mobile devices.

Before using tramTRACKER® by phone or SMS, you will need the Tracker Stop ID for your tram stop.  Each tram stop has a green sticker with its own four-digit Tracker Stop ID.

Your Tracker Stop ID can also be found by clicking on the routes listed below, online via the green tramTRACKER® panel at yarratrams.com.au, on the tramTRACKER® iPhone App, desktop gadgets or widgets, on the mobile internet version at tramtracker.com or by calling 131 638.

By voice

You can use either your landline phone or your mobile. Call 1300 MY TRAM (that's 1300 69 8726) then follow the prompts. Real-time tram arrival information will be available for the next three trams at your stop. IVR call cost $0.25/higher for STD/mobiles.

By SMS

For the next three trams at your stop, SMS your Tracker Stop ID to 199YARRA. SMS cost $0.55 (inc. GST).

Further information

For more information about tramTRACKER® please visit tramtracker.yarratrams.com.au

To find your Tracker Stop ID number, please click on the relevant route number below:

Route 1

tramTRACKER® ID Route 1 (PDF) 43.04 kB

Route 3

tramTRACKER® ID Route 3 (PDF) 51.51 kB

Route 5

tramTRACKER® ID Route 5 (PDF) 42.98 kB

Route 6

tramTRACKER® ID Route 6 (PDF) 43.13 kB

Route 8

tramTRACKER® ID Route 8 (PDF) 51.01 kB

Route 16

Route 19

Route 24

Route 30

Route 48

Route 55

Route 57

Route 59

Route 64

Route 67

Route 70

Route 72

Route 75

Route 78

tramTRACKER® ID Route 78 (PDF) 160.28 kB

Route 79

Route 82

Route 86

Route 96

Route 109

Route 112

   

V/Line Inform

V/Line's Inform will keep you up-to-date with regional Victoria's train and coach service alterations.

An email and / or SMS message is sent to you free of charge if your train or coach service is altered or delayed.

For more information, including how to register, see V/Line Inform (opens in a new window)