Victorian Fares and Ticketing Manual

The Victorian Fares and Ticketing Manual contains ticketing information for public transport services in Victoria. It can be downloaded free of charge below or viewed at The MetShop at Melbourne Town Hall (corner of Swanston and Little Collins Streets). Copies of the manual can also be purchased from The MetShop for $5. The document is regularly updated and should be read in conjunction with any updates listed below.

This manual provides detailed information for both customers and staff. Most customer questions in relation to Metcards, including prices, can be answered by visiting the Fares and tickets section.

The Victorian Fares and Ticketing Manual (myki) is now available to download. See Victorian Fares and Ticketing Manual (myki).

Victorian Fares and Ticketing Manual

This Victorian Fares and Ticketing Manual remains effective from 1 January 2009.

Download the whole manual
Victorian Fares and Ticketing Manual (PDF) 1.66 MB
 

Download the whole manual by chapter
Contents (PDF) 84 kB
Chapter 1: Introduction (PDF) 51 kB
Chapter 2: Metropolitan travel (PDF) 439 kB
Chapter 3: V/Line travel (PDF) 209 kB
Chapter 4: Group travel and student passes (PDF) 311 kB
Chapter 5: Regional buses (PDF) 326 kB
Chapter 6: Concessions and free passes (PDF) 140 kB
Chapter 7: Accessible transport (PDF) 74 kB
Chapter 8: Bicycles, surfboards and other items (PDF) 62 kB
Chapter 9: Refunds and replacement tickets (PDF) 69 kB
Chapter 10: General and special ticketing conditions (PDF) 83 kB
Chapter 11: Ticketing procedures and infringement notice process (PDF) 66 kB
Chapter 12: Definitions and interpretation (PDF) 70 kB
 

Regional Bus Fares Supplement

Follow the link below to download the Regional Bus Fares Supplement:

Victorian Fares and Ticketing Manual - Regional Bus Fares Supplement (PDF) 1.34 MB

Please note: The Regional Bus Fares Supplement is effective immediately.
   

Public transport concessions for border students

The following attachment provides important information for border students:

Border students (PDF) 649.31 kB

Border student concessions Q & As

The following attachments provides answers to some frequently asked questions

Border student concessions Q & As (PDF) 658.96 kB