Victorian Fares and Ticketing Manual

The Victorian Fares and Ticketing Manual contains ticketing information for public transport services in Victoria. It can be downloaded free of charge below or viewed at The MetShop at Melbourne Town Hall (corner of Swanston and Little Collins Streets). Copies of the manual can also be purchased from The MetShop for $5. The document is regularly updated and should be read in conjunction with any updates listed below.

This manual provides detailed information for both customers and staff. Most customer questions in relation to Metcards, including prices, can be answered by visiting the Fares and tickets section.

2009 Victorian Fares and Ticketing Manual

Effective from 1 January 2009

Download the whole manual

2009 Victorian Fares and Ticketing Manual
 

Download the whole manual by chapter

Contents
Chapter 1: Introduction
Chapter 2: Metropolitan travel
Chapter 3: V/Line travel
Chapter 4: Group travel and student passes
Chapter 5: Regional buses
Chapter 6: Concessions and free passes
Chapter 7: Accessible transport
Chapter 8: Bicycles, surfboards and other items
Chapter 9: Refunds and replacement tickets
Chapter 10: General and special ticketing conditions
Chapter 11: Ticketing procedures and infringement notice process
Chapter 12: Definitions and interpretation
 

Regional Bus Fares Supplement

Follow the link below to download the Regional Bus Fares Supplement (effective 1 March 2009):

2009 Victorian Fares and Ticketing Manual - Regional Bus Fares Supplement
   

Public transport concessions for border students

The following attachment provides important information for border students: Updated 1 March 2007

Border students (PDF) 649.31 kB

Border student concessions Q & As

The following attachments provides answers to some frequently asked questions