Victorian Fares and Ticketing Manual (myki)

The Victorian Fares and Ticketing Manual (myki) is now available to download.

myki is Victoria's new ticketing system and will replace the current ticketing systems on the train, tram and bus networks, and on V/Line trains and coaches.

More details about the roll out of myki 

 

Download the whole manual

Victorian fares and ticketing manual (myki) (PDF) 8.62 MB

Additional information to be read in conjunction with the manual (PDF) 454 KB

Download the manual by chapter

Contents (PDF) 141 kB

Chapter 1: Introduction and legal status (PDF) 216 kB

Chapter 2: Zones (PDF) 2.72 MB

Chapter 3: Obtaining a myki (PDF) 1.02 MB

Chapter 4: myki money (PDF) 573 kB

Chapter 5: myki pass (PDF) 274 kB

Chapter 6: Short term tickets (PDF) 468 kB

Chapter 7: Refunds, reimbursements and replacements (PDF) 431 kB

Chapter 8: General and special ticketing conditions (PDF) 523 kB

Chapter 9: Accessible transport (PDF) 358 kB

Chapter 10: Bicycles and other luggage (PDF) 427 kB

Chapter 11: Ticketing procedures and infringement notice process (PDF) 306 kB

Chapter 12: myki terms of use (PDF) 322 kB

Chapter 13: Definitions and interpretation (PDF) 743 kB

Additional information to be read in conjunction with the manual (PDF) 454 KB